For as long as I can remember, 20 plus years or so, there has been a feature in Microsoft Word that took documentation to an exponential level. Mail merge is a work horse of MS Word. Mail Merge has the ability to streamline business processes related to the production of documents of any type; Contracts, training manuals, marketing, internal communication, project documents and KPI management. When combined with Smartsheet, you have business automation at your finger tips.
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